Change of landlord from L&Q to Phoenix Community Housing

The consultation period for the proposed transfer of homes at Grove Park to Phoenix Community Housing has now closed. Thank you to all of you that gave us your feedback during this time.

Transfer decision 

We have reviewed your consultation feedback and assessed Phoenix’s ability to provide a high-quality service to Grove Park residents. Based on this review, we have decided to proceed with the transfer of the ownership and management of the homes in Grove Park to Phoenix.

Please note that while we have agreed to go ahead with the transfer, there is still a legal and contractual process to go through before the transfer can take place.  

Transfer date

We are aiming to complete the transfer to Phoenix on Monday 29th November 2021. We will write to residents again shortly to confirm the exact date of the transfer and details about their new staff contacts and how to report repairs and how to pay rent and service charges to Phoenix.

Phoenix will also be writing to residents around the transfer date to give them more details about their services.

Thank you for being a part of this consultation and for helping us make this decision. We’re proud of what we’ve achieved in Grove Park since 2008 and know that Phoenix, as a local resident-led organisation, are well placed to provide Grove Park residents with an excellent housing service.

Grove Park: Chat and Chips 

Wednesday 25 August 2021

Come down to meet us for a chat about the proposed transfer of L&Q homes to Phoenix Community Housing. We will also provide a FREE fish and chip supper and you can meet the Phoenix team on:

Wednesday 25 August 2021

4pm to 6:30pm

In the courtyard outside the WG Grace Centre (1 Lions Close, Grove Park, SE9 4HG). If the weather is bad, you will find us just inside the WG Grace Centre.

Formal consultation stage begins

23rd July – 7th September 2021

We are now proceeding to the formal consultation stage for the Grove Park stock transfer proposal. This stage will start on Friday 23rd July and end on Tuesday 7th September 2021. This is your opportunity to give us your formal feedback so please let us know what you think – your views are important to us.

This consultation will help us understand your feelings about the proposal and will help us develop plans that respond to these points and reduce any potential concerns.

The proposal will only be progressed subject to the outcome of this consultation as well as the due diligence work we are undertaking with Phoenix.

To give us your feedback as part of the formal consultation process, you can contact us in the following ways:
• Email us on
• Complete the contact form on our website at
• Fill in the online feedback form at
• Write to us at Grove Park Consultation, L&Q, 29-35 West Ham Lane, Stratford, E15 4PH

We will also be at Grove Park to collect your feedback in person. If you would like to come and talk to us and Phoenix, we will both be outside the WG Grace Community Centre on:

Date: Wednesday 25th August 2021
Time: 4pm-6:30pm

We would like to reassure you that if you have already given us your feedback about the proposed transfer, this has been captured and there is no need to send this information again to us.

Leaseholder Meeting: Tuesday 29 June 2021

June 2021

All Leaseholders were invited to an online meeting to give us feedback and questions about the proposed transfer of the Grove Park homes from L&Q to Phoenix Community Housing. 

If you have any questions about the online resident meeting or the proposed transfer, Please get it touch by clicking here

The presentation from the meeting can be accessed here.

Online Resident Meeting

April 2020

The first resident meeting was held in April 2020

The presentation from the event can be found here.

Introducing Phoenix Community Housing

December 2020

In December, Grove Park residents would have received a booklet and covering letter from Phoenix Community Housing explaining more about them as an organisation and their offer to residents. Please click on the document on the right to read through this booklet. 


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